Managed IT Services
CCSi's advanced software allows 24 hours/day remote monitoring of your data network including; network servers, switches, firewall, routers, Network Accessible Servers, etc. This remote monitoring management capability allows us to manage events occurring on your LAN including any qualifying devices. This ensures your network and all of your servers and desktops (PC and MAC) are operating effectively and have the latest software patches and antivirus definitions.
Don’t let these activities drain your IT resources. CCSi can take this off your hands and allow your IT professionals to focus on supporting your business applications.
Our intelligent managed IT services tools and 24/7 back-office services provide expert, cost-effective IT management to make sure your systems operate as required and delivers the return on investment (ROI) you expected.
Utilizing active-yet-unobtrusive software allows us to gauge and analyze server performance around the clock. When a system or function fails to work properly, an alert is generated and our team will immediately investigate the issue. Once we have identified the problem, steps are taken to resolve the matter quickly often before you are even aware a problem existed.
We provide monthly reports on the state of your network, letting you know of any potential problems that fall outside safe network operating parameters. With these comprehensive assessments, you will know how your systems are performing and if any hardware or system level upgrades are required in the future to ensure your data network continues to operate smoothly.
What’s more, we continually build intelligence into our management software by documenting the resolution to thousands of issues and incorporating them back into our software. And our expert engineers and technicians work around the clock to ensure your systems not only remain healthy, but are also optimized for performance. Rest assured, our team is equipped to handle even the most complex and difficult problems.